Refund policy
Cooper Digital · Last updated October 15, 2026
Product: Biweekly Budget Kit, a downloadable spreadsheet (.xlsx) for Microsoft Excel 2019/365 and Google Sheets that plans a budget paycheck by paycheck for people paid every two weeks. Price: $9.00 USD, one-time payment, no subscription. Delivery: instant download on the confirmation page right after payment.
14-day money-back guarantee
If the Biweekly Budget Kit doesn't work for you, for any reason, you can get a full refund within 14 days of your purchase date.
How to request a refund
- Email ericcooper@mail.grokbot.com within 14 days of purchase.
- Use the email address you paid with, or include it in the message, so we can find your order.
- No reason is required.
When you'll get your money
We reply within 2 business days and refund the full $9.00 to your original payment method. Your bank usually shows the refund within 5–10 business days.
After 14 days
Because the product is an instant digital download, purchases older than 14 days are not normally refundable. If something is broken, email us anyway and we'll fix it or make it right.
Duplicate or unauthorized charges
If you were charged twice or don't recognize a charge from COOPER DIGITAL, email us and we'll refund duplicates right away.